Terms & Conditions

TERMS & CONDITIONS

By purchasing any items on this website you agree to abide by the Terms and Conditions outlined below:

 

PURCHASES

By purchasing any item contained within this website, you agree to be added to the Lil' Souls mailing list where you’ll receive emails containing latest news and offers.

You are able to unsubscribe from this list at any time. Your emails will never be sold or used for any purpose other than this mailing list. 

 

REFUND POLICY

We hope you love your Lil' Souls as much as we do!

If you are in any way unsatisfied with your purchase, you may return most new, unopened/unworn items within 30 days of delivery for a refund, the cost of postage will be deducted from the refund amount.

We do not accept refunds as a result of a change of mind.

If the return is a result of our error eg. you received an incorrect item, then we will also pay the return shipping costs. Otherwise, the customer will bear the return shipping costs.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond with instructions for how to return items from your order.

 

SAFETY INFORMATION

Whilst we do everything to make sure all our clothes and shoes are safe and made to the highest quality. We would also like to ask all parents / guardians to take the following sensible safety precautions:

Lil' Souls advise to remove headbands when children are sleeping. At no point should your child be left unsupervised whilst wearing a headband.

Whist we triple sew on all the buttons to our clothes to make sure they do not fall off. It is still a possibility that they may become loose, so please be cautious of this, as they may present a choking hazard.

 

If you have any questions, please feel free to get in touch with us at hello@lilsouls.com